A few things to know.
How the drafts, Gmail follow-ups and payment records work—so you can decide what fits your business.
Getting started
Do I need an invoice?
No. Use a screenshot, paste a message, or enter the facts yourself. An invoice or order reference is optional.
Who is PoliteChase for?
Freelancers and small studios following up on unpaid client work: a project balance, deposit or recurring service fee. Start with our free generator for a draft, or use the workspace to keep track of the next steps.
What if we never agreed a payment date?
Send a single inquiry about payment arrangements. Automatic reminders start only after you confirm an agreed date.
Can I try it without a payment card?
Yes. The workspace trial starts after email verification and lasts 14 days, with 5 active follow-up plans and 15 business emails. There is no automatic charge at the end. The free payment reminder generator needs no account.
Messages and follow-up
Does PoliteChase send WhatsApp or WeChat messages?
The workspace sends emails through your connected Gmail. You can use chat screenshots as source material, but automatic follow-up requires a client email address. The free generator creates a draft for you to review and copy; it does not send messages.
Does anything send without my approval?
No. Review the facts, recipient, wording and schedule before approving a reminder or sequence. After approval, scheduled messages can run in the background. Pause follow-up whenever you need to.
What happens when a client replies?
PoliteChase checks linked conversations periodically, about every five minutes, and before sending. When a reply is synced, follow-up pauses so you can review it and decide what to do next. Sync is not instantaneous.
Does the browser need to stay open?
No. Approved scheduled reminders and background reply checks run on the server. Gmail must stay connected and your account must have sending access and allowance.
Does PoliteChase collect the money?
Payments stay in your usual bank or payment service. Check your account and record receipt in PoliteChase.
Access and your data
What Gmail access does PoliteChase need?
Google grants sending and mailbox-wide read permissions. The application retrieves PoliteChase-linked conversations and narrowly checks Sent mail when you reconcile an uncertain send; it does not scan your inbox. Disconnect in Settings or revoke access in your Google Account.
Can my AI assistant use PoliteChase?
Yes. The AI Skill returns payment-follow-up drafts through a separately configured account key. It cannot read Gmail or send emails. Installation instructions and supported assistants are on the AI Skill page.
Where can I manage billing or get help?
Use Settings in your workspace to subscribe or manage renewal. Pricing lists current allowances. For questions, errors or feedback, use Contact or email support@politechase.com.
Still have a question?
Tell us what you’re trying to do. Questions and feedback are welcome.