Real situations, ready-to-send messages, and what to avoid. Written for freelancers and studios working with clients around the world.
Check what is holding up the payment, find the right finance contact, and use a bilingual email to agree on the next step.
7 guides
Verify first, then ask for the transfer reference without sounding accusatory.
“Thanks again for confirming last week. I haven’t seen the transfer yet…”
Set expectations without calling anything overdue.
“Thank you for the deposit. The remaining balance for the project is…”
A factual reminder with a clear reference, amount and agreed date for an international client.
“Just following up on the payment for the logo project we wrapped up on…”
PoliteChase sends the right reminder at the right time, and pauses when your client replies.
PoliteChase